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Clothing Store Tips Tell You How To Approach Customers.

2014/6/2 21:00:00 70

Clothing StoresBusiness SkillsCustomers

< p > strong > 1, < a href= "//www.sjfzxm.com/news/index_c.asp" > question > /a > approach < /strong > /p >


< p > Eg. Hello, what can I do for you? < /p >


< p > this dress is very suitable for you! < /p >


< p > what size do you wear? < /p >


< p > you have a very good view. This is the latest product of our company.

< /p >


< p > < strong > two, < a href= "//www.sjfzxm.com/news/index_c.asp" > < /a > approaching method < /strong > /p >


< p > see customers when they are interested in a product.

< /p >


< p > Product Introduction: FAB rule, never say FBI rule < /p >


< p > 1.FEATURE characteristics (brand, style, fabric, color) < /p >


< p > 2.ADVANTANGE advantages (generous, solemn, fashionable) < /p >


< p > 3.BENEFIT benefits (comfort, sweat absorption, coolness) < /p >


< p > interaction: introduce clothes on your body; introduce your own cell phone (using FAB rule) < /p >.


< p > note: when using this method, do not ask customers for advice.

If the other person answers "no need" or "no trouble", it will create an embarrassing situation.

< /p >


< p > strong > three, < a href= "//www.sjfzxm.com/news/index_c.asp" > praise < /a > approach law < /strong > /p >


< p > praising customers' appearance, temperament and so on in a way of "praising".

< /p >


< p > Eg your bag is very special. Where did you buy it? < /p >


< p > you are so energetic today.

< /p >


< p > children, long lovely! (with children's customers) < /p >


< p > common saying: a good word is three spring warm; good words always love to hear.

< /p >


< p > generally speaking, customers are generally friendly and willing to communicate with you.

< /p >


< p > < strong > four, model approaching law < /strong > < /p >.


< p > use product demonstrations to demonstrate the effectiveness of products, and introduce certain language to help customers understand products and products.

The best example is to let customers try them on.

Data show that 68% of the customers will trade after trying.

< /p >


< p > points for attention: < /p >


< p > 1., actively untie customers' buttons, zippers and shoes for trying on clothes.

< /p >


< p > 2.. Guide customers to wait outside the fitting room.

< /p >


< p > 3. when customers walk out of the fitting room, organize them.

< /p >


< p > 4.. To evaluate the effect of trying, be sincere, with exaggerated words and compliments.

< /p >


< p > no matter how to approach customers and introduce products, guide buyers must pay attention to the following points: < /p >


< p > 1. The expression and response of customers.

< /p >


< p > two. Be cautious in asking questions and avoid personal privacy.

< /p >


< p > three. The distance from customers should not be too close or too far away.

The correct distance is around 1.5 meter, which is also the social distance we usually call.

< /p >

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